Worst decision of my life - Specimen Processing Technician Quest Diagnostics Employee Review

1.0
Feb 9, 2017
Recommend
CEO approval
Business Outlook

Pros

The only pros are the experience in a healthcare setting that many other labs require and the benefits are good.

Cons

Specimen Processing is horrible. Avoid at all cost!! Management watches you like a hawk and they make you feel incompetent. All they care about is pushing production numbers and could care less about their employees. It is a literal sweatshop. They set ridiculously high standards on the number of requisitions one should process per hour leading to mistakes. You are told to slow down to avoid certain mistakes, just to get nagged that your not hitting your daily numbers in the end. Management in this department definitely care about quantity NOT quality. Time off is impossible. You get written up for being sick three times in a week so just don't get sick ever and doctors notes are not an exception. You are REQUIRED to work overtime and some holidays because other shifts lack the staff and need coverage.

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1.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I don’t think there’s any pros honestly

Cons

Everything is horrible, overwhelming environment. They make you overwork, ridiculous expectations to make 30 patients a day with all the patient challenges, meet ridiculous numbers a month , they want us to charge patients something they don’t suppose to pay, they tell us to lie the patients about the payment to get their credit card, and when they get mad because we do they say it’s our fail patient s complaints. They fire the best employees and even if they have 10-20 years either the company they don’t care they still fire them . They don’t value the employees, lack of professionalism, from every body. Bad management in every location. You can’t trust supervisors they love gossiping with the employees about other employees, if something happen to you all the locations know what happen to you . HORRIBLE! You get sick there from this toxic environment . They just care about the numbers not about you .

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