One of the best experiences I had - Billing Customer Service Representative Quest Diagnostics Employee Review

4.0
Jan 14, 2013
Recommend
CEO approval
Business Outlook

Pros

Quest Diagnostic is a very well established company that offers a generous compensation package. I enjoyed working here and all the friends and teammates I met. General hours of operation is 9am-5pm M-F. Medical/Dental and Vacation time accrues with each pay period. For the first year of working you can accrue more than 3 weeks vacation time which is unheard of in any organization. It's right behind Busch Gardens and I was fortunate enough to sit by the window to enjoy watching vacationers enjoying the Tampa lime life.

Cons

No sick time and when I caught the flu I brought in a doctor's letter which the supervisor didn't acknowledge because there is a no-fault policy in place. In other words, even if you're in the hospital, you will accrue occurrences for the days you're out, and could possibly be written up (depending on how many occurrences you already have). This is the only down-side to the company.

Explore other reviews about Quest Diagnostics

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Quest has a good work environment

Cons

There are no Cons so far

3.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is higher than most in the area. Hours are good. Benefits are good.

Cons

It’s very difficult to get time off for anything, regardless of how much vacation time you have. Only 15% of those hours will carry over and you lose what you’ve worked for and weren’t able to use. Not enough floats to cover the territory so people can actually get time off. Pay raises aren’t very good.

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