Not the Same Solid Company it Once Was! - Professional Quest Diagnostics Employee Review

2.0
Apr 3, 2013
Recommend
CEO approval
Business Outlook

Pros

Quest was a very solid company when Surya Mohapatra was CEO. During that time, the company was very reflective of the values they promoted, including Quality, Integrity and Collaboration. They offered excellent benefits and stability for committed, hard-working employees.

Cons

Quest is now being branded as the "New Quest" - and it sure is, but not for the better of its employees or its patients. Since Steve Rusckowski became CEO, the company is undergoing drastic changes, including major layoffs of professional staff and middle management that oversaw day to day operations. Now they're focusing on cutting older workers who are highly paid and a couple years short of retirement, except for a few "favorites" that are protected and conveniently slotted into jobs. Values??

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5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Quest has a good work environment

Cons

There are no Cons so far

3.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is higher than most in the area. Hours are good. Benefits are good.

Cons

It’s very difficult to get time off for anything, regardless of how much vacation time you have. Only 15% of those hours will carry over and you lose what you’ve worked for and weren’t able to use. Not enough floats to cover the territory so people can actually get time off. Pay raises aren’t very good.

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