Industrial Age Management Still Exist - Operations Quest Diagnostics Employee Review

1.0
Jun 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Very large company with opportunities for upward movement, if you are good at politics, and can talk your way through a spreadsheet; sprinkle in some six sigma principles to cover up mistakes - results are measured through likability, and NOT accountability. Sales driven environment, but be careful with comps, as they are often decreased to make up for regional losses....

Cons

Operations is a chase after your own tail environment; Chaotic, Erratic, Drama field, which is extremely disorganized, and reflects on the quality of patient care and service. Still managed from the Top down (zero leadership or accountability) at the exempt levels - non-exempts work more with less, as there are too many subsideries to effectively support in an 8 hour day (if you are lucky to work an 8 hour day), Fear of reprisal is deeply imbedded and encouraged to influence production. Benefits are rapidly changing to make up for poor financial forecasting, attrition, and lack of reimbursement from United Health Care.

Explore other reviews about Quest Diagnostics

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Quest has a good work environment

Cons

There are no Cons so far

3.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is higher than most in the area. Hours are good. Benefits are good.

Cons

It’s very difficult to get time off for anything, regardless of how much vacation time you have. Only 15% of those hours will carry over and you lose what you’ve worked for and weren’t able to use. Not enough floats to cover the territory so people can actually get time off. Pay raises aren’t very good.

See reviews by: Helpful|Rating|Date|All