Ineffective management and rampant politics.... - Manager Quest Diagnostics Employee Review

1.0
Aug 30, 2013
Recommend
CEO approval
Business Outlook

Pros

Combination of TOP - sick and vacation time is a huge plus. Decent programs to support healthy lifestyles. There are quite a number of great hardworking people here. The people are what drew me to stick around for so long...

Cons

Management cutting staff beyond the bare bones. I get that it's good to cut out the fat and non productive employees but the RIFs are letting go of good people and the non-value added employees are still around. The water cooler talk is that the new CEO is priming the company to be sold and old actions to date support this notion. Many competent, qualified, and loyal employees have either left or been left go via a RIF. Many of the middle management I have worked with are pretty much incompetent and have no idea of how to do their job or manage the people reporting to them. Most of the time, they are looking out for themselves and only got to their positions based on who they knew. That's probably the saddest part of all this...The work bees (L7) remaining are being led by people who CAN'T lead... The others mgmt folks just seem to go with the flow and stay quite. They either have little weight to make a positive change, stand up for the PRINCIPLE, or just no spines to do so. If you come across a great manager, consider them a gem...There is very few left willing to put up with the company or the environment. The Senior and executive leadership only look at the numbers. I don't believe they have a good sense of the business impact caused by these drastic cuts. The outlook looks to be very poor for the next 18-24 months for both employees and QDX customers. Lastly, employees are treated fairly poorly or downright unjust where it raises legal questions. Morale is super low...and with it, so is the productivity and collaboration across the business and I.T. teams.

Explore other reviews about Quest Diagnostics

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Quest has a good work environment

Cons

There are no Cons so far

3.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is higher than most in the area. Hours are good. Benefits are good.

Cons

It’s very difficult to get time off for anything, regardless of how much vacation time you have. Only 15% of those hours will carry over and you lose what you’ve worked for and weren’t able to use. Not enough floats to cover the territory so people can actually get time off. Pay raises aren’t very good.

See reviews by: Helpful|Rating|Date|All