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      Quest Diagnostics

      Engaged Employer

      Quest Diagnostics reviews

      Horrible Manager in Shelton CT - Customer Service Representative Quest Diagnostics Employee Review

      1.0
      Nov 8, 2019
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting, meaningful work. Fair wages.

      Cons

      Vacation time is often denied. Employees are routinely expected to cancel evening plans in order to fulfill last minute overtime demands. Management in the Shelton CT office is monstrous and belittling to employees.

      Explore other reviews about Quest Diagnostics

      5.0
      Jun 22, 2026
      Histology technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Quest has a good work environment

      Cons

      There are no Cons so far

      3.0
      Jul 7, 2026
      Phlebotomist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is higher than most in the area. Hours are good. Benefits are good.

      Cons

      It’s very difficult to get time off for anything, regardless of how much vacation time you have. Only 15% of those hours will carry over and you lose what you’ve worked for and weren’t able to use. Not enough floats to cover the territory so people can actually get time off. Pay raises aren’t very good.

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