Understaffed, Untrained - Phlebotomist Quest Diagnostics Employee Review

1.0
Nov 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Easy to apply, easy interview, a few good managers, and when I was unhappy at one location and quit, they re-hired me to a new location.

Cons

The new location wasn't much better. Every location is understaffed. They are horrible about letting you take sick days. My coworker only got to take 2 days off when her brother-in-law died suddenly. As a new phlebotomist, I was left to learn by myself because of the staffing issues. Due to low staffing, customer satisfaction was abysmal. It didn't matter how fast anyone worked, our job could barely be done. It's a medical facility. How can we treat patients appropriately when we are so exhausted and frustrated? Bottom line is that all they care about is money.

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5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Independent work, relaxed environment, helpful coworkers

Cons

Repetitive work, long hours on feet

2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Paychecks are nice and a few coworkers are great

Cons

Management does not care about you, turnover rate is high, benefits are okay. People are rude and talk behind your back. Good place to get belittled and burnt out.

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