IT Support - Anonymous employee Quest Diagnostics Employee Review

2.0
Sep 25, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Awesome coworkers Tech-Savvy Direct Management Wide range of technology keeps things interesting

Cons

Lack of vision from Upper Management Outsourcing IT Support after bringing it back to US just over a year ago Benefits are Poor at best Pay Range Low Lack of departmental communication

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3.0
Jul 7, 2026
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Pros

Pay is higher than most in the area. Hours are good. Benefits are good.

Cons

It’s very difficult to get time off for anything, regardless of how much vacation time you have. Only 15% of those hours will carry over and you lose what you’ve worked for and weren’t able to use. Not enough floats to cover the territory so people can actually get time off. Pay raises aren’t very good.

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