Quest is transitioning towards improved client focus under new president - Anonymous employee Quest Diagnostics Employee Review

3.0
Apr 17, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Reorganization under new leadership is taking company from an internal operations-orientation towards a patient / physician focus. Involves investment in infrastructure changes as well as changes in mind-set of employees through out the company via extensive reorganization. Solid plan tobe a healthier, more client-centric organization.

Cons

The long-standing operations-focused and process-focused thinking may take a while to change, particularly as the infrastructure overhaul may slow progress to effect some of the desired process changes to be more client-friendly.

Explore other reviews about Quest Diagnostics

5.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Company to work for

Cons

It can be stressful at times, but that's true of any job.

3.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Free lab work, uniform stipen twice a year

Cons

Too many roles before you can even draw pt blood. High turn around staffing. Very corporate makes you feel like just a employer number

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