Lack of appropriate training, consistency towards reps and procedures. Turn over in management and reps is high. - Account Manager Quest Diagnostics Employee Review

2.0
Jan 31, 2011
Recommend
CEO approval
Business Outlook

Pros

The sales position is diverse and interesting . There are many aspects to closing a sale which with the proper support system on the inside, is very rewarding. Good Benefits.

Cons

Each Business Unit can be extremely different . Quest headquarters does not seem to be aware of significant problems at certain BU. The structure (or lack of) at certain lab units was difficult. Too much control between 1 or 2 upper management positions. To be successful in sales, you need to know much more than lab tests... once you figure it out yourself, you hope to have the support on the inside to complete the sale. Little regard to family/personal time for meetings, conference calls, etc. ex: (Sunday Feb. 14th 7:00pm conference call to introduce new upper mgt??) If the call is important, fine, but this sends a disrespectful message to sales. Not good judgement.

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5.0
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Recommend
CEO approval
Business Outlook

Pros

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Cons

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1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Company car, not much else

Cons

Sales Directors are the bottom of the barrel High expectations and the numbers/data suck No cell phone allowance Goals constantly increase and change The best part, Senior Leadership is weak, they can say anything they want and get away with it Who knew a Director could use curse words and make jokes about k!!ling someone that is a Vice President of one of the largest insurance companies in the state and just move on in her job Hard to believe that level of toxicity is tolerated Comments about LGBTQ from the health plan just go ignored Insanity at its finest

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