Clients are more valuable & employees are just a number - Rep,PS II (Phleb) Quest Diagnostics Employee Review

2.0
Nov 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Meeting people who fears getting their blood drawn but you change their mind about the past experiences by providing them with a more positive outlook

Cons

Toxic, abusive, mental chaos, fear of….so people don’t speak up. No respect and value for the employees no work life balance and etc Clients are more important and highly valued than the employees who make Quest who they are. And to top it off the pay sucks for the amount of work one person does your not just drawing blood you’re billing accounting and collection agent processing payments… to get treated like trash no appreciation

Explore other reviews about Quest Diagnostics

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Quest has a good work environment

Cons

There are no Cons so far

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Company car, not much else

Cons

Sales Directors are the bottom of the barrel High expectations and the numbers/data suck No cell phone allowance Goals constantly increase and change The best part, Senior Leadership is weak, they can say anything they want and get away with it Who knew a Director could use curse words and make jokes about k!!ling someone that is a Vice President of one of the largest insurance companies in the state and just move on in her job Hard to believe that level of toxicity is tolerated Comments about LGBTQ from the health plan just go ignored Insanity at its finest

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