Good company but very poor focus - Physician Account Executive Quest Diagnostics Employee Review

3.0
Oct 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Good people work for this company. People tend to either stick around for a very long time or leave very quickly. The benefits are good and there are good perks such as company car, Blue Print for Wellness, and yearly National Sales Meeting. They invest to give sales people tools necessary such as training, iPad, and SalesForce.com. The job is very easy and allows you to make your own hours and work from home.

Cons

The company is unorganized and lacks direction. They will release products without clear focus. Most time a product would launch, we would sell and it would be phase out. Management doesn't know what to do with the draw stations. Staff there are underpaid and over worked. It is hard to sell a service when the most important piece (the phlebotomists) are unhappy. The pay is also grossly inconsistent. You have no control over what you make and what to expect. Leadership has no idea how to run a successful sales organization. Most people don't have the motivation as there is no room to advance.

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5.0
Jun 22, 2026
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CEO approval
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Pros

Quest has a good work environment

Cons

There are no Cons so far

3.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is higher than most in the area. Hours are good. Benefits are good.

Cons

It’s very difficult to get time off for anything, regardless of how much vacation time you have. Only 15% of those hours will carry over and you lose what you’ve worked for and weren’t able to use. Not enough floats to cover the territory so people can actually get time off. Pay raises aren’t very good.

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