Don't come to Quest Panama - Technical Support Engineer Quest Software Employee Review

1.0
Nov 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Nice/fun people to work with

Cons

The whole structure is a disaster. Pretty much the whole management chain has left after the Dell divestiture. Original payments were incomplete, fluctuating and without any sort of break down on what was been paid (Dell did provide a break down). An audit was made to correct any missing payments, however the results from said audits weren't passed on. We still don't know if an audit was actually done. There's an overall lack of training and the means to deliver it. There's a training department, however all the "trainers" serve pretty much as Project Managers. There's a lack of commitment on things that are said and promised, and what's actually delivered. There're no vertical growth opportunities. As explained by one of the former VPs. A growth path doesn't need to be vertical, it can be a lateral movement and you'll learn new things (you'll be paid the same though and still need to wait 12 months, if an exception is granted, or 18 months before applying to a new role). There're no quarterly/half-year recognition awards as was with Dell. Quest Software Panama doesn't meet the requirement for most banks, therefore we're VERY limited on our banking options and this will be the case for at least four(4) more years... Most of these items are accentuated by a constant assurance from management that this was going to be a smooth transition.

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Quest Software Response
8y
Thank you for taking the time to write such a comprehensive review. Many of this information is new to me and, since you are a current employee, I'm hoping you will reach out to me directly at luann.johnson@quest.com LuAnn CHRO

Explore other reviews about Quest Software

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership team. Driving change. Empowerment.

Cons

There is a lot to work on to accomplish the goals set out by leadership.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The new ELT has been making a lot of changes to shift Quest to newer products, focus, and GTM strategies. This has been much needed, and the future looks much brighter. Regardless of the changes, the culture of respect and inclusivity and people-support has remained. I would refer Quest as an employer, especially the Legal department, to anyone I know.

Cons

As with any period of changes and redirected focus, there has been some turmoil in reductions, tool/platform changes, etc. This would be a tough environment for anyone who has trouble adapting.

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