Pros
Startups have challenges even if the company was around prior to the Dell acquisition and the divestiture. Synergy is so important and in the time I have been a part of the new company it has had growing pains but so excited about the future. The culture has completely improved through the rebranding and looking at how far we have come since November 2016 the future is bright.
Cons
Should hold all accountable for their part of the customer experience. With so many different level of managers it sometimes feels like your not being valued the same as others who may not be providing the same level of customer experience. They seem to get rewarded for doing just enough to get by or qualify for Club even though they don't follow through on simple daily tasks.