Store Manager - Anonymous employee QuikTrip Employee Review

3.0
Nov 2, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is pretty flexible when it comes to time off. As an almost 7 year employee, and Store Manager, I had almost 5 weeks of paid time off, plus an additional 5 paid sick days, plus an additional time off option that employees could pay into. The bonus structure is fairly generous, with stores getting bonuses based on profitability and on customer service metrics.

Cons

The company changed a lot over the past 7 years. From adding the QT Kitchen concept, to changes in ordering, scheduling, and planning your day, the changes were rapid, and sometimes not very well thought out. I also think that the people changed as well. As a store manager, I moved around frequently, and the change in attitude and morale from one store to another was astounding. It takes a lot to get fired from QuikTrip (going over on time off and theft are the top two reasons). It's hard to run a store if you feel like you are hamstrung in how you can deal with employees. Eventually, it just got old. Also, the increased focus on the bottom line, instead of focusing on people, was very apparent. Very rarely did I receive a simple thank you from upper management for accomplishing a goal. Instead it was "Do this better", or "You need to fix this, ASAP". Finally, training of new employees is pretty awful. New assistants get either two or three weeks, depending on what position they get hired for. Clerks get four days. With the amount of changes that the company made, this is not nearly enough time to give them a solid base to perform their job adequately. Training seemed like they almost hold their hand through the process, which is not how the job is at all.

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5.0
Jun 10, 2026
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Pros

Fast pace never gets boring. Lots of schedule flexibility

Cons

Bad customers depending on location, some task unappealing bathrooms, scraping gum stc

1.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

“ good “ benefits … bonus , and profit.

Cons

Yall please don’t go working there. You don’t have any breaks weather you full time, part time, manager , whatever. You can’t eat, drink, sit down or anything your whole shift. If you have tattoos you will overheat because of it already being hot outside and in the store. The pay doesn’t match to the amount of work you have to do. You can’t really depend on anyone because there’s nobody on the shifts to depend on. The shifts aren’t rotating so if you pick that shift you can’t change it or rotate it. Requesting days off aren’t a guarantee 9/10 you won’t get it. This is a second version of chic fil a. Smh. Turnover is HIGH. Quick to get in , and when you’re in you’ll see why. & they don’t give you a discount if you work there , you want something out the store you gotta ring it up and pay for it out your own money.

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