Customer Service Representative - Telemarketer QuinStreet Employee Review

2.0
Oct 11, 2017
Recommend
CEO approval
Business Outlook

Pros

There are genuinely friendly and intelligent people who work here. Free coffee.

Cons

Watch out if you're not 'liked' or apart of their clique. Hardcore micromanagement, constant call reviews and you feel like you're being watched every minute of your shift. Everyone who works there is constantly on edge about job security which calls for a frenetic work environment. If you get screamed at and cussed out, you STILL have to stay on the phone and go through a 3-strike rule which only angers the customer more. Constant meetings about telemarketing laws--makes sense, but the entire place needs to calm down out a bit. If you need to leave early, you will be bullied into staying. Would tell anyone considering the job to run far away.

Explore other reviews about QuinStreet

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing work morale at QuinStreet. You get to work alongside others that are experienced in their field and they truly care about your work life balance.

Cons

It has been difficult making extra bonuses due to some of the verticals being newer.

3.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

The company can offer strong earning potential and a large enough operation to create real opportunities for sales reps who are in the right segment with the right support at the right time. There are talented people across the organization and certain teams can be collaborative and knowledgeable. The business also has legitimate demand in the home services space, and there is value in the products when the fit is right. For someone who performs well in a fast paced, metric driven environment, there is room to make good money and gain solid experience.

Cons

The culture can feel highly numbers driven in a way that sometimes prioritizes activity volume over strategic selling and long term fit. Management quality varies significantly, and communication around expectations, compensation, and deal flexibility can be inconsistent. In some cases, sales reps may feel pressured to push opportunities that are not ideal fits, which can create frustration and hurt long term client success. There also seems to be limited alignment between leadership, sales, and support teams at times, which can make it harder to execute effectively and build confidence in the process.

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