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R.R. Donnelley

Engaged Employer

R.R. Donnelley reviews

Deal with Upper Management Complaints - Customer Service Representative II R.R. Donnelley Employee Review

4.0
Aug 24, 2016
Customer service representative ii
Recommend
CEO approval
Business Outlook

Pros

Health/401k/Dental insurance offered Multiple locations so our clients can get their work done at various facilities Some positions offer various hours and/or work from home opportunities.

Cons

Room for advancement in certain areas; unless you have a boss who doesn't want to lose you but attempts for fire you at least twice Some locations offer more advancement than others HR doesn't care and/or breaks the law by sharing confidential information with management

Explore other reviews about R.R. Donnelley

5.0
Dec 11, 2025
Estimator
Recommend
CEO approval
Business Outlook

Pros

Work life balance People are great They take time to teach you if you dont know something

Cons

Nothing here is a con

5.0
Jul 13, 2026
Senior document production associate
Recommend
CEO approval
Business Outlook

Pros

Good pay, gain skills to advance, structured training, team is usually cooperative

Cons

Clients with unrealistic expectations, demanding hours

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R.R. Donnelley reviewsR.R. Donnelley Customer Service Representative II reviewsR.R. Donnelley review