Inside Sales at R Systems: All Talk, No Clue.” - Inside Sales R Systems Employee Review

If you’re expecting a functional inside sales operation here, brace yourself — because after the acquisition, it feels like the whole department just collectively decided to stop thinking. The concept of going onsite you know, actually meeting customers like a serious sales organization is treated like some ancient ritual nobody knows how to perform anymore. The inside sales “leadership” (using that term generously) seems perfectly content living in a bubble where PowerPoint theories matter more than results. They basically regurgitate whatever management says, slap some “strategy” label on it, and call it a day. Meanwhile, the real world has completely moved on buying behaviors changed, GTM expectations shifted - but inside sales here still acts like it’s 2010 and all you need is a script and a phone number. It’s almost impressive how disconnected they are. They talk about execution like they’ve actually done it, throw around buzzwords like confetti, and somehow convince themselves that sitting behind slides counts as leadership. Spoiler: it doesn’t. If you’re hoping for direction, innovation, or even basic awareness of how sales works today… prepare to be disappointed. Unless of course you enjoy watching people confidently drive into a wall while insisting they know exactly what they’re doing.