Pros
- Stable work environment - Hybrid working arrangements available
Cons
- Salary progression is very slow and inconsistent. - Limited career advancement opportunities. - Management relies heavily on micromanagement rather than trust-based leadership. - Excessive administrative overhead: employees must maintain personal timesheet records and then verbally report them in weekly Monday meetings, where managers manually re-enter them into Excel. Staff are not allowed to update the file directly, with the justification of “resource planning protection.” - On top of this, employees must still approach project managers to create timesheet projects for non-billable hours, creating duplication and inefficiency. - Outdated management practices with heavy emphasis on time monitoring rather than results-based evaluation in Malaysia. - Constant oversight of both billable and non-billable hours creates a micromanaged work environment. - Limited employee autonomy in basic work processes. - Recognition systems do not consistently reward effective leadership or collaboration. At times, awards have gone to individuals whose management style emphasizes micromanagement, which sends the wrong message about what the company truly values. - Some leadership roles are filled without proper management training or development, leading to inconsistent leadership quality. - Noticeable disconnect between stated company values and day-to-day management practices.