Interesting - Administrative Assistant RAND Employee Review

3.0
Jun 21, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits-tuition reimbursement Flexibility with time in and out- able to set your own hours No micromanaging from Research Support Managers (RSM)

Cons

Researchers are very disrespectful and do not treat admin staff like they’re human beings with feelings. I read a review here with a researcher making a comment about the admin staff saying “how hard is it to fill out a form...it shouldn’t take three days.” That is the exact environment of RAND offices. The majority of admins in the DC office are some of the most hardworking people I’ve met and yet unappreciated and underpaid. Most are in grad school part time while working at RAND full time. There is a lack of respect from researchers and the administrative assistants are treated like the help. Researchers will see you out and about outside and even in the office and walk right past you without saying a word but will send you an email within five minutes asking you to do a task for them. Its actually quite shocking. There’s a lack of professional growth as well. Once you’re an admin, you’re expected to stay there for years. Positions outside of the admin role are not mentioned in AA meetings. Some AAs have studied in relating fields especially in the policy sector with BAs and Masters degrees. It would be nice to see which positions are available for upward promotion.

Explore other reviews about RAND

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Really flexible hours, amazing project team members, engaging projects.

Cons

You will need to network and find your own projects, sometimes finding ~3-5 projects at one time to ensure full utilization.

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great camraderie and culture (some office locations are friendlier than others!), interesting and varied work (doing project vs program work will largely influence this - ask about which one you'll be doing if you're applying for a general AA posting), excellent benefits (good healthcare coverage/prices, commuter benefits, great PTO accrual and sick time, etc.), pretty good pay. I also have fantastic work-life balance (I rarely think of my job after 5 pm) and the flexible work schedule is nice. I'll stick around here as long as I can!

Cons

Your experience will largely depend on which researchers you work with. Some researchers I've worked with have been the most fantastic leaders I've ever met, and have made my job here a genuine pleasure. Others have been less great. Expect to do lots of "managing up." Again, some will appreciate this, others will hate it, even though it's part of your job. This is minor, but AAs are some of the only hybrid staff who are required to be in the office a minimum number of days each week (currently 2 days). The people I support are rarely in the office or are located elsewhere, so commuting just to sit in virtual meetings feels kind of silly, BUT the offices are newer and comfortable and well-located. Our paid holidays are on the lower end of what's common in DC with your federal employee peers, which is kind of a bummer.

3
See reviews by: Helpful|Rating|Date|All