Good Company - Ability to make money - Collections Agent RBC Employee Review

4.0
May 10, 2023
Recommend
CEO approval
Business Outlook

Pros

- Earn bonus based on how well you collect/how much over benchmark you are - Switch positions/roles pretty fast - Nice people

Cons

- Schedules change every couple months. seniority and how good you are gets preference first - Everything is timed to the second including washroom breaks and lunches - Tough job if you have a hard time separating personal emotions from the clients situation at hand. Need to have a tough (not rude), but tough personality

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5.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- Nice people - Great financial performance, and a global leader - Competitive salaries

Cons

- 4 days in office, 1 day WFH Can't think of anything else.

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Stable work life balance. The culture is really great, very easy to work with complex management and managers. Willing to help you grow and learn with clients

Cons

Not a lot of room for growth unless you come in the door with that expectation. It can be very easy to get stuck in this role as your pay slowly increases and the job title mostly stays the same. Associate promotions and raises are rarely given and take a lot of coercion to get.

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