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      RDI

      Engaged Employer

      RDI reviews

      Pros and Cons - Customer Service Representative RDI Employee Review

      2.0
      Aug 10, 2017
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay Flexible Hours Lots of outside activities Some managers appreciate your efforts Attempts to be engaging with activities each month (The ELL Well manager is RUDE!!!)

      Cons

      Management is young and in a clique The workrdi.com website is FAR FAR from actual day to day operations You get a different answer depending on who you ask Things change from day to day There is NO communication to the people working on the floor They can switch you to other programs without notice You have to watch your hours to be sure they are reported correctly

      Explore other reviews about RDI

      5.0
      Jan 14, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very flexible, caring people. Honestly some of the best people I have ever met.

      Cons

      Progress isn't measured very clearly, you will think you are doing well, then suddenly you aren't.

      4.0
      Jun 5, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      great management, set call flow, stable, multiple events and gatherings for free food and community.

      Cons

      Hard on attendance, stingy with PTO, changes so much for the client the position you were hired for can become unrecognizable after a period of time.

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