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      RDI

      Engaged Employer

      RDI reviews

      Doing this work - Customer Service Agent RDI Employee Review

      3.0
      Jan 22, 2024
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is repetitive, allows you to gain people skills.

      Cons

      It is not for the faint at heart, it can become very boring when there are no calls.

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      5.0
      Jan 14, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very flexible, caring people. Honestly some of the best people I have ever met.

      Cons

      Progress isn't measured very clearly, you will think you are doing well, then suddenly you aren't.

      4.0
      Jun 5, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      great management, set call flow, stable, multiple events and gatherings for free food and community.

      Cons

      Hard on attendance, stingy with PTO, changes so much for the client the position you were hired for can become unrecognizable after a period of time.

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