5.0
May 3, 2016
Current employee
Los Angeles, CA
Recommend
CEO approval
Business Outlook
Pros
Our retail people are amazing, engaged, and passionate about the co-op and about inspiring our customers to enjoy the outdoors. Our Leadership is quite aligned now, and is very focused upon the future. A clear plan is in place, and we are financially secure as an organization. The future is bright at REI.
Cons
As we grow and evolve, we cannot lose sight of our service proposition or the value of our employees. Communication from Senior Leadership at AHQ also needs to continue to evolve. Accountability at the Store Manager level needs to improve as well.