Sales Associate position at REI - Sales Associate REI Employee Review

5.0
May 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Working at REI is fun and relaxed. The majority of employees care about our work, and have common interests with our clients, our product, and our coworkers. Going to work is basically hanging out with friends, talking about things we like doing, and meeting similarly-interested clients. The work is flexible, and employees are encouraged to pursue our favorite outdoor activities with generous time off. Prodeals and employee discounts are also an awesome perk.

Cons

REI is a retail job and can't be all play. As with any retail or customer-service job, we all have to deal with a mix of customers. Many of them are pleasant or fun to talk to, but some are very tedious. It can be a good exercise in patience.

Explore other reviews about REI

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good managers, deals, coworkers, products

Cons

No cons, I really liked my time.

3.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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