Pros
Authenticity in most floor staff and management. Great discounts on gear. Yay Days, (6 hrs of paid time off per quarter) and real encouragement of work-life balance. Active workforce, often participated in outdoor activities with co-workers. Progressive outlook on social workforce issues, inclusive workplace, staunch supporter of outdoor conservation. Grant programs put their money where there views are. Hourly pay is adequate, based on current regional wage minimums, and standards of living.
Cons
Poor technical and operational mis-steps cost time, retail services need upgrades. Staff works hard to hide these inefficiencies of retail operations to ensure best service to customers. For a Pacific Northwest based company, wish there were more opportunities for advancement in other markets.