18 Months and Still Loving It! - Anonymous employee REI Employee Review

5.0
Oct 24, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is easy to fall in love with REI when you have an amazing team and company values. I have worked for a hand full of other companies who try to be REI and all have failed. At the HQ Campus in Kent you will see all types of people, we are allowed to be ourselves, be authentic, be true to the outdoors and care about more than a paycheck. We may not always get it right, but positive intent is at the forefront of everything we do.

Cons

Technology is a dinosaur and desperately needs upgraded, micromanagement and silos are rampant, but I know they are moving in the right direction and will get there.

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5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment, Management Cares. Great discounts if you are into outdoors stuff

Cons

Sometimes mundane work, but coworkers are great

3.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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