Best work culture ever, but impossible to survive on hours! - Sales Specialist REI Employee Review

2.0
Feb 17, 2017
Recommend
CEO approval
Business Outlook

Pros

Fantastic work culture! The discounts are decent and the prodeals even better--if you can swing them on your lean paychecks. Sometimes you can win some swag and it’s really cool when that happens.

Cons

What it boils down to is that REI is a paycheck to paycheck job. If you're not a manager you're going to have difficulty ever getting enough hours to survive on. Most of REI’s retail workforce is hired on as seasonal part time workers and they’re often made to believe that they have a shot at moving into a full time position if they meet their goals. Don’t be fooled. It is nearly impossible to be considered for a full time position because there are hardly any. As a part time employee you will be susceptible to highly fluctuating schedules, you'll never seem to get enough hours, you'll be at the mercy of frequent payroll cutbacks, and worse than Walmart wages. Other drawbacks include: dropped health benefits, membership sales are still demanding and stressful, there is a lot of favoritism in play by management, upward movement is nearly non-existent, and there is high employee turnover which impacts the morale (you will miss the employees who have become like family, because they became so fed up and couldn't stick it out anymore). Be aware that If you become one of the fortunate part timers who qualify for health coverage, they’re not guaranteed. You’ll need to maintain a rolling average of 20 hours a week to remain eligible. If your scheduled hours fall below that, then your benefits will be dropped. It happens to alot many employees and it's painful to witness. With that said, if you don't need the hours or benefits it's a fantastic place to work! More importantly, part time employees often struggle and experience hardship you never thought was imaginable at a cooperative renown for its values. REI has sadly been taken over by corporate interests and has lost its way in valuing its people. These days It's all about profits and the bottom line. There's an employee movement and an online petition that are eye openers. You can learn more about the movement by doing a google search for REI Employees for Real Change. The petition can be found by going to coworker.org--just search REI and it should pop up. It's all true. Good luck.

Explore other reviews about REI

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good managers, deals, coworkers, products

Cons

No cons, I really liked my time.

3.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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