Co-op is a facade. It’s an ugly culture at headquarters. - Anonymous employee REI Employee Review

1.0
Jul 2, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pro deals are great. There are pockets of really good and talented people.

Cons

Leadership at REI has some serious blind spots. Every corporate leadership book I have ever read speaks to creating a culture centered on trust, candor, and providing clear goals. REI headquarters lacks these basic building blocks required for a healthy working culture and is instead run on fear, misdirection, and a serious lack of trust. Hoping for a meritocracy, I was instead plunged into a machiavellian culture where posturing, alliances, and manipulation ruled the day. Leaders would regularly withhold information, change goals at the 11th hour, and were rarely empathetic to the ripple and impact on individual contributors. Pushback was not tolerated and most of the stress on the workforce came from sophomoric leaders who lacked confidence in their decisions and constantly wavered under the pressure of an impulsive c-suite. It quickly became clear that collaboration took a backseat to cutthroat individual competition and politics. Meetings were a constant display of bombastic speeches laden with indecision and empty promises to keep the staff from revolting. Watch out. I wouldn't recommend REI to anyone. It’s not a resume builder, and it certainly doesn’t lead anywhere good.

Explore other reviews about REI

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

People and incredible work culture. REI truly walks the walk when it comes to company culture. Significant amount of focus on people and values in a genuine way. Exceptional benefits and pay. Making medical coverage available for all employees part time and full time.

Cons

Not many negatives to share.

3.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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