No longer the fun place to work - Sales Associate REI Employee Review

2.0
Jun 17, 2012
Recommend
CEO approval
Business Outlook

Pros

There are some great people that work on the floor

Cons

Company is becoming to corporate. Getting away from its core customer. Seems to be in survival mode

Explore other reviews about REI

5.0
Jun 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Open and nice to work for

Cons

Didn’t like that you won’t be able to take time off during sales and so people call out

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

3
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