Not as great as they say they are - Warehouse Associate REI Employee Review

2.0
Aug 3, 2012
Recommend
CEO approval
Business Outlook

Pros

Employee discounts, great co-workers and good pay

Cons

Very poor communication from upper management at distribution center. They are totally out of touch with the needs and concerns of the employees. REI employees are sent home early because of low volume of work, but the temporary workers continue to work. Issues of importance are not addressed, while management rolls out meetings with elaborate business growth plans. They say they are concerned about customer and employee concerns, but they are really concerned about the bottom line, the dollar, and their bonus checks.

Explore other reviews about REI

5.0
Jun 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Open and nice to work for

Cons

Didn’t like that you won’t be able to take time off during sales and so people call out

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

3
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