One of the BEST retail organizations to work for/with - Retail Sales Manager REI Employee Review

5.0
Nov 17, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits for part-time employees after 1 year. Closed Black Friday AND paid for it! Great overall benefits for all employees. Company and vendor pro-deals are fantastic. Culture is one that encourages inclusion and teamwork. It all comes down to the people you work with, but overall, you will find like-minded outdoor enthusiasts who are hard workers.

Cons

Sometimes you will find that staff members can be complacent and not have the same drive as others. Most people would say that they love working for REI, but some will complain no matter what company they are working for. It can be a challenge to be around negative people with their negative comments, as in any job. It’s just weird to find these people working for such a cool company and still find things to complain about without offering any solutions.

Explore other reviews about REI

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good managers, deals, coworkers, products

Cons

No cons, I really liked my time.

3.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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