Marketing Dept - Anonymous employee REI Employee Review

4.0
Apr 11, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fabulous benefits, smart people, fun industry, fantastic products, focus on the customer and corporate social responsibility.

Cons

Big changes are happening! While this can be both positive and negative, I'm concerned that the changes will ruin REI's incredible corporate culture. With Sally Jewell, former CEO, leaving to become the Secretary of the Interior, and Matt Hyde, former EVP, now the CEO at West Marine, there is a big hole in leadership. The new CFO is making some good changes but is not interested in maintaining the culture. The co-op is losing its employee mojo -- which is the basis of its wonderful customer focus.

Explore other reviews about REI

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

People and incredible work culture. REI truly walks the walk when it comes to company culture. Significant amount of focus on people and values in a genuine way. Exceptional benefits and pay. Making medical coverage available for all employees part time and full time.

Cons

Not many negatives to share.

3.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

See reviews by: Helpful|Rating|Date|All