great place to work, good career stability, - Anonymous employee REI Employee Review

3.0
May 3, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

REI has excellent benefits and good career stability. The customer base is strong. The company is very strong financially. It is a leader in the outdoor industry.

Cons

REI suffers from internal focus and self satisfaction. It has lost market share to more innovative competitors. The culture is highly political and reward is as much a factor of popularity as of qualification. The work model is based on collaboration to the point of stifling progress.

Explore other reviews about REI

5.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazon place to develop real world skills

Cons

The holidays were Crazy busy

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

4
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