Meh - HQ, People Department REI Employee Review

2.0
Dec 30, 2019
Recommend
CEO approval
Business Outlook

Pros

Discounts and prodeals! Working for a corporation that does good.

Cons

Man, do I have a bittersweet relationship with REI now... Frankly, I had always wanted to work here. They sell, sell, sell you on the opportunity. Once you're in the door, it's a bit depressing. Cubicles galore (yes, that's changing when the new HQ is complete) and managers sit alongside the window like it's corporate America in 2007. It's clique-y and information is on a need-to-know basis, no matter how much they try to pretend they're transparent. If you're an "IC" (individual contributor) you are most definitely treated differently than people managers. It's laughable, really. There are a couple of good people on the HR team. A couple of the best ones retired, leaving pretty big shoes to fill. Otherwise there was a lot of schmoozing at the manager/leadership/business level but not really any time spending getting to know the staff, besides maybe 30-45 minutes when you first join. In my role, I felt like a cog. Doing one think over and over again, reporting on it weekly because somebody somewhere was looking at numbers that didn't really matter anyway because they're the wrong metrics. There are some cool teams at REI and some departments doing state of the art stuff; don't get me wrong. But there is a weird, dichotomous culture and you're not included if you're not one of the cool kids.

Explore other reviews about REI

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

People and incredible work culture. REI truly walks the walk when it comes to company culture. Significant amount of focus on people and values in a genuine way. Exceptional benefits and pay. Making medical coverage available for all employees part time and full time.

Cons

Not many negatives to share.

3.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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