Great place to work if you are full time, if you are part time your hours vary every week which can be frustrating - Master Technician REI Employee Review

4.0
Jan 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Great work life balance Coworkers are awesome Great discount Getting time off is easy Bonuses in March Prodeals Dealing with people who share a passion for the outdoors

Cons

Managers change every year or so Selling memberships is required Pay is low, but decent for retail Starts off part time, getting full time is difficult Part time workers hours are based on business needs which means it goes up when it's busy or very low when it is not.

Explore other reviews about REI

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good managers, deals, coworkers, products

Cons

No cons, I really liked my time.

3.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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