One of the best company's I've worked for. - Sales Lead REI Employee Review

4.0
Jun 22, 2014
Recommend
CEO approval
Business Outlook

Pros

work life balance. Great starting off pay. Even if arent the outdoorsy type, working here will get you outdoors. Very professional management team. Diverse environment. Awesome customers. Intense training will turn you into a outdoor guru. Benefits and perks like grants and parental paid leaves for new dads, which is almost unheard of. after 3 years of employment, I have triple the skill and experience I started with.

Cons

Never will get a set schedule. Sometimes may work 10 days with one day of and still wont go overtime because of the way scheduling was done. You will never be at 40 hours a week. This week ill have sunday and monday off and the day off could be the next tuesday. You start off part time and depending on how good of a membership seller you are you will start to see more hour. Hard selling the membership. It does kind of stress you out because you have a goal every week and you are always trying going crazy about if your going to make it or not. Kind of a problem to move up with their endorsement process. Im a hard worker and I think if I was working for another company, I'd be a supervisor by now.If you are a top performer you will see no more then 37 hour a week.

Explore other reviews about REI

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good managers, deals, coworkers, products

Cons

No cons, I really liked my time.

3.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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