Pros
Fun environment where you get to connect with people that love the outdoors, product knowledge, pro deals, group backpacking trips with coworkers
Cons
Corporate, pressure to make membership sales, poor communication about what my role is when promoted to lead, low pay for basically managing a whole department while my manager was always on vacation. I was fired after two years working for REI using my partner's card with my discount while traveling, the total was under $40. Also rang myself up for two sesame snacks while on the register while understaffed and feeling very low blood sugar. I was not aware of the strict rules and had known other employees to do similar things but without any repercussions. This came up four months after it happened and the way they took my statement and passed it along was poorly managed and I felt like I was playing a game of telephone because I never got to talk to anyone directly.