Memberships memberships memberships. - Sales Associate REI Employee Review

2.0
Nov 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Good prodeals, chill coworkers (mainly lower level staff, managers can be spotty)

Cons

Super micromanaged from management. They sit in their offices and stare at the cameras and over the radio call us out. Multiple workers got talked to for clocking in, "20 seconds too early" it's a battle not worth fighting, in my opinion. Hours are inconsistent. You're always talked to for memberships. Very difficult to move up, especially if management doesn't like you. Very disorganized. They rush you through trainings on spark because they don't want to use the payroll budget for it and have you not on the floor. A 90 minute DEI spark training and they told us to click through it quick and hurry to get back on the floor. We get DEI posters about inclusion and they tuck them in a non visble spot. Kind of a cold rei to work at.

Explore other reviews about REI

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good managers, deals, coworkers, products

Cons

No cons, I really liked my time.

3.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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