Fun, Energetic, and Not-Too-Long-Term - Sales Specialist REI Employee Review

4.0
Apr 24, 2015
Recommend
CEO approval
Business Outlook

Pros

For a company as large and widespread as REI, I was tremendously impressed with how interpersonal it felt. I always feel as if my manager really does have my best interest at heart. As a student, it is particularly wonderful to have the flexibility to pursue my studies and balance my life between work and play, and still have a great job. Definitely take the "work/life balance" aspect of employment very seriously. Benefits are fantastic - we're all gearheads, and the discounts and prodeals are wonderful.

Cons

While REI likes to see itself as hiring "inspired guides," the truth is that the company often times feels like it's holding its employees back from really enjoying the outdoors. This has gotten better thanks to the "Yay Day" initiative - designed to give people paid time in the outdoors - but it has felt like it can be hard to actually use the gear you're selling. As a retail position, the only real ways up are either to make the (difficult) jump to headquarters, to be willing to move about the country as a sales manager. Managers often spend years jumping between states and stores.

Explore other reviews about REI

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good managers, deals, coworkers, products

Cons

No cons, I really liked my time.

3.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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