Review - Sales Associate REI Employee Review

3.0
Jul 9, 2022
Recommend
CEO approval
Business Outlook

Pros

ProDeals, friendly coworkers, and good travel recommendations.

Cons

Not an actual co-op and for the amount the CEO/higher ups get paid, they don't appropriately compensate their employees. Membership conversion rates determine your hours, schedule, and how you're treated (favored) over your actual product knowledge & customer service skills. They often prioritize sales over the health and safety of their employees despite their efforts to be a (self proclaimed) "progressive" place to work. There's not much flexibility with vacation or time-off requests. CEO is going above and beyond to discourage employees from unionizing which is a pretty strong indicator that they absolutely need one.

Explore other reviews about REI

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good managers, deals, coworkers, products

Cons

No cons, I really liked my time.

3.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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