Corporate Greed - Retail Sales Lead REI Employee Review

2.0
Mar 7, 2023
Recommend
CEO approval
Business Outlook

Pros

The pros are the discounts and the pay. Not many retailers will pay their employees enough to afford their products, but REI is not like most retailers. Outside of that, it has turned into another big sellout retailer that disguises their greed behind a co-op.

Cons

The downside from a regular part-time perspective is that your hours are not guaranteed, you are subjected to having your hours cut if you do not sell memberships, your metrics are monitored and if they are low, you will be entitled to coaching. Usually, metrics would not be an issue as this expectation is supposed to be met, but it is undoubtedly a problem when your CEO constantly goes out of their way to make it seem as if REI is the gold standard on how to treat your staff.

Explore other reviews about REI

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good managers, deals, coworkers, products

Cons

No cons, I really liked my time.

3.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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