Toxic Environment - Operations Supervisor REI Employee Review

2.0
Mar 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Some co workers are just awesome humans! Pro deals are pretty neat. The employee store is fun!

Cons

Every manager is metric driven, don’t waste your time asking them what the metrics mean, how they are calculated or metric improvement….. Their stake in the metrics is summit payments which translates to harping supervisors to exploit their associates so management can get the biggest summit payout. Pay structure and incentives are heavily invested in senior management and network management and boy are they so not in touch with reality they truly believes buying an associate a cookies is a job well done! How about coming out of your ivory towering and answering difficult questions versus making sure your car batteries are charged. My favorite part is when network leadership creates a new pointless report and the direct waddles out to the production floor and tries to explain, lol! The culture, oh wait there isn’t one. HR is the worst, depending on their mood, how made they are at their spouse the same situation will be handled differently. Our policies are one huge grey book open for terrible interpretation by a power hungry person that is very mean.

Explore other reviews about REI

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good managers, deals, coworkers, products

Cons

No cons, I really liked my time.

3.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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