Good and Bad - Sales Lead REI Employee Review

2.0
Apr 8, 2023
Recommend
CEO approval
Business Outlook

Pros

You will work with like minded people who are driven and fun. The people I work with are the best part. Prodeals are also a major benefit. It is a wonderful retail job where in general the customers are kind.

Cons

Atypical scheduling means no routine and you have to work weekends. I feel the pay is also based on merit not on performance or tenure. Staffing levels never feel quite appropriate. Membership is also their only actual numerical performance indicator. The Coop structure is shifting more towards a rewards program. members do not have a large say in company whatsoever. Sick time and vacation time accrual is slow. As a full time employee you must work 2 months to earn 1 full sick day. Anti union company that doesn't listen to employees or it takes months to get what is needed. Company policy is hard to find or managers will give you different information.

Explore other reviews about REI

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good managers, deals, coworkers, products

Cons

No cons, I really liked my time.

3.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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