Great people, not so great company - Retail Sales Associate REI Employee Review

4.0
Jun 26, 2023
Recommend
CEO approval
Business Outlook

Pros

- REI is doing its' best at trying to help the environment, when it is convenient for them - Their healthcare is actually quite good and is available for even part-time employees - They do try to inform their people on DEI topics and events - They do provide good PTO (for managers) and they do provide bonuses yearly - They do provide an extra Way-Day that is a paid day off for part-time and full-time employees (6 hours to part-time, 8 for full)

Cons

- They do not truly care for their employees well-being in regards to livelihood and hours - Their benefits package is dwindling as the company is seeing record drops in sales - They do not provide direct support for LGBTQIA+ workers and BIPOC workers through their store - They seem to only do things that are helpful to the community when it benefits them directly and financially

Explore other reviews about REI

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good managers, deals, coworkers, products

Cons

No cons, I really liked my time.

3.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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