Pros
Being a store manager at REI was an incredibly fulfilling experience. From day one, I felt like part of a passionate, outdoors-loving family. The company's commitment to sustainability and outdoor stewardship was inspiring, and it reflected in everything we did. What set REI apart was its people-first culture. I had the privilege of leading a dedicated and diverse team who shared a genuine love for the outdoors. The support and camaraderie among colleagues were exceptional, creating a positive and empowering work environment. REI's focus on professional development was impressive. They provided extensive training, opportunities for growth, and encouraged innovation. As a manager, I felt valued, heard, and supported in achieving my career goals. The connection to the outdoors was more than just a job—it was a way of life. I loved helping customers find the right gear for their adventures and sharing my passion for the outdoors with them. Overall, being a store manager at REI was not just a job; it was a rewarding journey where I had the privilege of working with remarkable people, supporting a cause I believed in, and making a positive impact on both my team and customers. It's an experience I'll always treasure.
Cons
Seasonal Nature: Depending on your role and location, you may encounter the seasonal nature of the outdoor retail industry. This can mean fluctuations in workload and hours throughout the year. For some, this seasonality might require adjusting to income variations or scheduling challenges. Retail Demands: Like any retail job, working at REI can come with the demands of customer service, especially during peak shopping seasons. Dealing with difficult customers or managing busy weekends can be challenging and stressful at times.