Needs new leadership, but coworkers make it great - Senior Sales Specialist REI Employee Review

3.0
Nov 7, 2023
Recommend
CEO approval
Business Outlook

Pros

The people you work with truly are amazing. Very inclusive and tremendous expertise. As of right now, I earn both sick time and vacation time as PTO, and they accrue separately.

Cons

The C-Suite made some terrible business decisions during the pandemic and the company has been crippled ever since. We are constantly chasing this carrot stick of "getting back to profitability," but year over year we break new company records with revenue. This all gets passed off on the retail stores to burden.

Explore other reviews about REI

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good managers, deals, coworkers, products

Cons

No cons, I really liked my time.

3.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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