Excellent Work Environment - Retail Sales Associate REI Employee Review

4.0
Oct 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Very good company. They care about customers/members and, as a result, try to get the right product in the hands of the users instead of just the most expensive product that they want to sell. All employees are very knowledgeable in their fields, ex: yoga, hiking, backpacking, camping, biking, climbing, etc... and as a result, have the best info to offer customers who are coming in looking for gear. Management is very positive. I've only worked there for a few weeks and can already tell I will enjoy it. WORDS OF ADVICE: look on here for the interview questions...everything they asked me in the interview, I was able to prepare for ahead of time.

Cons

There are no cons...from what I have seen, the company looks for innovative products that enhance the outdoor experience and their genuine desire is to foster a love for the outdoors by providing gear and contributing to stewardship of outdoor areas in communities.

Explore other reviews about REI

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good managers, deals, coworkers, products

Cons

No cons, I really liked my time.

3.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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