If you want to be happy, don’t work at this store - Sales Specialist REI Employee Review

2.0
May 4, 2024
Recommend
CEO approval
Business Outlook

Pros

You will meet some great people

Cons

The store manager there is a nightmare. I have never met someone who has failed upward so spectacularly as this man. He is, inappropriate, vindictive and has created a culture of fear in the store. Managers are not trained properly in coaching or HR policies. There are multiple OSHA violations all over the store. Employees are constantly stressed, crying, and fear being retaliated against for reporting issues of safety. You will never get pay that is commiserate with the cost of living/ if you do, know you will never have weekends off and your schedule revolves around retail sales.

Explore other reviews about REI

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

People and incredible work culture. REI truly walks the walk when it comes to company culture. Significant amount of focus on people and values in a genuine way. Exceptional benefits and pay. Making medical coverage available for all employees part time and full time.

Cons

Not many negatives to share.

3.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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