More like a Tractor Supply than an REI - Sales Specialist REI Employee Review

1.0
Jan 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Pro deals, 50% off REI brand items, green vest certified

Cons

Management team does not share the same values as the co-op. There have been too many “that shoulda been an HR form” but in the global climate we are in, I digress. One particular manager asks us to use our 15 min breaks to learn on Spark training, which is asking us to work on our breaks. A lot of focus and pressure on memberships and Mastercards, though there is no financial incentive/bonus. Pays slightly more (maybe a $1 or $2) than regular retail yet the expectations and knowledge you are expected to have does not balance out. You are giving many people personal experiences/fittings/advice/tours, not just folding clothes/checking people out.

Explore other reviews about REI

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good managers, deals, coworkers, products

Cons

No cons, I really liked my time.

3.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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